Frequently Asked Questions
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| John wrote: |
| Do I have to order the exact quantities shown in the pricing matrix? |
Sales Department replied: |
| As long as you reach the minimum quantity shown (first column), you can order any quantity. The quantities in the pricing matrix simply designate price breaks. It is common for the price per item to decrease as the quantity ordered increases. |
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| Kensley wrote: |
| How much is the set up fee for text on the pens? |
Laurie O'Shea replied: |
| Good Afternoon, There is a setup fee for a 1 color imprint on the pens (pricing can be found in the Imprint Info/Pricing Tab). Please feel free to contact me with anything further. Have a good day! |
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| Joanna wrote: |
| If I order these promo pens, can I get a selection of different colored pens without additional cost? |
Ozlem Dikmen replied: |
| Yes, you can order an assortment of colors for item #25408. As long as the artwork and imprint color remains the same on all of the pens, there will only be one setup charge. Please call me directly if you have any other questions or wish to place an order. Thank you and have a great day! |
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| Audra Rockwell wrote: |
| what color is the ink in these pens? |
Ozlem Dikmen replied: |
Item# 25408 has black ink. Please let me know if you have any other questions or wish to place an order and I can gladly assist you.
Thank you and have a great day!
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