Frequently Asked Questions
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| John wrote: |
| Do I have to order the exact quantities shown in the pricing matrix? |
Sales Department replied: |
| As long as you reach the minimum quantity shown (first column), you can order any quantity. The quantities in the pricing matrix simply designate price breaks. It is common for the price per item to decrease as the quantity ordered increases. |
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| Raylan wrote: |
| What should I do if I want to order more items than the pricing matrix displays? |
Sales Department replied: |
| Give us a call at 1-800-525-9600! We can work with you on deeper discounts for large quantity orders. |
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| Pepper wrote: |
| Is this item dishwasher and microwave safe? |
Gregory Hill replied: |
| This item is not microwave safe. It is, however, top-shelf dishwasher safe. Over time, the higher heat of the lower racks of dishwashers can affect both the imprint and the rubber grommet that sits between the lid and the mug. |
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