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In certain instances you may receive an overage or a shortage on your order.

Due to manufacturing quality and production standards there will be overruns and occasionally underruns. The industry standard on most products is +/- 10%. For example, if you order 500 pens, you could receive 450 or 550 pens. This is due to mass production. will try to minimize such occurrence. We do, however, reserve the right to ship and bill/credit your charge card or account for up to 10% over or under the desired quantity.


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