First time orders:

What happens when I order for the first time?
First-time orders from Motivators.com require prepayment in full. We recommend the use of a credit card to facilitate rapid fulfillment of your order, but you may also use a company check, money order, or even cash if you choose. Please be aware that forms of payment that require funds to clear into our account can delay your order. We will not ship orders until our bank has cleared your funds.

Credit Card:

Are credit cards a common payment method?
The majority of our customers prefer to pay for their orders by credit card. Motivators.com accepts Visa, MasterCard, and American Express.

How should I submit my credit card information?
We recommend that you submit your credit card information through our secure online cart or via phone. Please do not email your credit card information. When providing credit card information, please include your order number, the type of card, the card number, the expiration date, panel code, and your full name and billing address as it appears on the card.

What will be charged to my credit card?
Your credit card is not charged until you have approved the order and our eProof (artwork mockup). Upon approval, you will be charged 100% of the amount stated on your Order Acknowledgment along with any applicable taxes.

Will my credit card information be kept confidential?
Information regarding account number and expiration dates as well as authorized signatures will be held entirely confidential by Motivators.com and its representatives.

Company Check:

Does Motivators accept checks?
Customers may pay by company check. We require that the funds clear our bank in order for us to ship your product. If time is of the essence we strongly recommend using a credit card.

Corporate Accounts:

Does Motivators.com set up corporate accounts?
We will be happy to set up a corporate account. Please call our Sales Department at 1-800-525-9600 for an application. Credit review typically takes 3 days and production will not begin on orders until the review process is complete. If your order is urgent, please use a credit card or call us to make other arrangements.